Privacy Statement

Apex Paper Rolls & Supplies, Inc. is the sole owner of the information collected on apexpapers.com Apex Paper Rolls & Supplies, Inc. collects information from our users at several different points on our Website.

Registration

In order to be able to purchase products from our website, a user must first complete the registration form. During registration a user is required to give contact information such as name, business name, business address, telephone number and email address. We use this information to contact the user about services on our site for which he has expressed interest.

Order

We request information from the user on our order form. A user must provide contact information such as name, email, and shipping address and financial information such as credit card number, expiration date and security code. This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that detail their viewing preferences. Consequently, collected information is tied to the users’ personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Website and to direct pertinent marketing promotions to them.
We do not share your profile with other third parties.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. How cookies are used on our Website. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our sweepstakes, contests or monthly drawings that take place. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

Like most standard Website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service.

Communications from the Site

Special Offers and Updates

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Users may opt-out of these communications. Please see our Choice and Opt-out section.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.

Sharing Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.

We DO NOT Share Personal Information with Third Parties

Third Party Intermediaries

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain OR share, store or use personally identifiable information for any secondary purposes.

In the event that Apex Paper Rolls & Supplies, Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or contact us [We also offer an opt-out mechanism on the [MEMBER INFORMATION PAGES] or the user may contact us

Links

This Website might contain links to other sites. Please be aware that we, Apex Paper Rolls & Supplies, Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information such as name and shipping address, and demographic information such as zip code. Contact information will be used with the contest sponsors to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Apex Paper Rolls & Supplies, Inc. will automatically send the friend a one-time email inviting them to visit the site. Apex Paper Rolls & Supplies, Inc. stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact us to request the removal of this information from our database.

Security

This Website takes every precaution to protect our users’ information. When users submit sensitive information via the Website, their information is protected both online and off-line. When our registration order form asks users to enter sensitive information such as credit card number, that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job for example, our billing clerk or a customer service representative are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added; our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility
If users have any questions about the security at our Website, users can contact us

Supplementation of Information

In order for this Website to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.

Enhancement of Marketing Profiles

We purchase third party marketing data and add it to our marketing database to better target our advertising and provide pertinent offers we think our users would be interested in. We use this information to enhance or overlay the ‘profile’ of individual users. This aggregate marketing data is therefore tied to the users’ personally identifiable information.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes such as zip code, phone, email or postal address, or if a user no longer desires our services, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the member information page or by contacting us

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email by posting a notice on our Website for 30 days

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

  • Phone: 203-967-2737
  • Fax: 203-353-6565
  • Email:

Product Information

Accounts Payable

Accounts Receivable

Customer Service

President

  • Postal Address: 65 High Ridge Road, #555
  • Stamford, CT 06905-3800